Shipping Policy Leather Baba

Received an item that doesn’t fit or is not suitable? No problem, our exchanges and returns policies are designed to make that as easy as possible.

We’re happy to exchange most items if they are the wrong size or color, but unfortunately engraved or custom-made items cannot be exchanged or refunded unless a manufacturer’s fault is found with them

The easiest and fastest way to process your exchange is to purchase the replacement items in a new order, then return the unsuitable items for a refund.
Alternatively, you can send them back to us for an exchange and we’ll post out the replacements to you. You can process your exchange via our online exchange system.
Once we receive your returned items back, we’ll get the replacements sent out
normally this takes anywhere from a few days to a week or two depending on how long it takes the items to come back to us.

Overseas

To exchange an item, please purchase a replacement item in a new order, and then return the unsuitable items for a refund.

Combine Shipping

If you are thinking of exchanging something – remember that you can combine the replacement item with any other items you may wish to purchase, and only pay shipping for the combined order.

Delivery Time

When making an online purchase, it’s important to have a clear understanding of the delivery time frame. In most cases, the delivery time will depend on various factors, including the shipping method, the location of the buyer and the seller, and the availability of the product. For instance, some online stores may offer express shipping options, while others may only offer standard shipping.

In the case of the statement, “We deliver your order within 15-20 working days,” it means that the seller will dispatch the product within the specified time frame, and the buyer should expect to receive it within this period. The working days refer to the weekdays, excluding weekends and public holidays. Therefore, if an order is placed on a Friday, the processing time will begin on the following Monday.

It’s worth noting that the delivery time frame may vary depending on the type of product ordered and the shipping location. For example, if the product is being shipped from a different country, the delivery time may be longer due to customs clearance and other logistics processes.

To ensure that the delivery time frame is met, buyers should provide accurate shipping information when placing an order. This includes the correct shipping address, contact information, and any special delivery instructions. Buyers can also track their order’s progress using the provided tracking information.

In conclusion, the statement “We deliver your order within 15-20 working days” is a clear indication of the seller’s delivery time frame. By understanding this information, buyers can plan accordingly and be prepared for the arrival of their purchased products.

Custom Made Order

It means that if you place an order for a tailor-made or customized product, or if you place a back order for an out-of-stock product, it may take approximately 3 to 4 weeks for the product to be delivered to you. This is because the product is being made or customized specifically for you, or it needs to be restocked before it can be shipped to you. The exact time frame may vary depending on the product and the supplier, so it’s always best to check with them for more specific information.

Returns

If you would like to return an item for a refund, please send it back to us at the following address, including the following information:

Your order number
Why the item is being returned
If the item is faulty in any way

Return Address

USA Customers

B.S Inc.
57th Street, Brooklyn, USA
USA
Phone # (443) 305-9839

Note:

We offer a refund policy for most items. Engraved or custom-made items cannot be refunded unless a manufacturer’s fault is found with them.
Buyers must return goods within 30 days of receiving the order (this is extended to 30 days after Christmas when purchasing Christmas gifts).
It is the buyer’s responsibility to ensure any returned goods reach us in satisfactory condition.
Please ensure that all bags/tags/labels untorn and still attached.
To minimize processing time and speed up your exchange/refund, please ensure that any items returned are free from odor and pet hair, are folded as neatly as possible and sent in secure, protective wrapping.
We make an effort to ensure the goods reach you in great condition – we’d really appreciate you returning the favor.
Buyers returning goods from outside the EU must clearly state on the outside of the package and on any customs documentation that the goods are ‘Returned Goods’ to allow them to clear customs without generating additional charges.